Processing Time
Orders are typically processed within 3-5 business days, excluding Sundays.
While our standard processing time is 3days, please be aware that it may extend to 5 days in certain circumstances. You will be notified of the estimated date of completion upon the execution of the contract.
 
Potential Delays
Delays may occur if a reprint is necessary for any reason. We strive to minimize delays, but reprinting may be required to maintain the quality of your order.
 
Communication
In the event of a delay or reprint, we will promptly notify you via the contact information provided during the ordering process.
Our customer service team is available to address any concerns or queries related to order processing.
 
Weekends and Holidays
Please note that processing time does not include Sundays or public holidays.
 
Shipping Time
- Once processed, the standard shipping time will apply. Please refer to our shipping policy for details on delivery timelines.
 
Contact Information
If you have any questions or require assistance, please contact our customer service team at admin@aopnv.com or 702-917-8946 Mon-Fri 9am-4pm PST.


Shipping 
 
What shipping method is used for order deliveries?
A: We generally use the United States Postal Service (USPS) for shipping all orders. Our standard shipping option is USPS Priority Mail. We also use FedEx and UPS.
What is the typical delivery time for orders?
A: USPS Priority Mail typically guarantees delivery within 2-4 business days from the date of shipment. Please note that the actual delivery time may vary based on your location and other factors.
 
How can I track my package? (Click highlighted area to track package)
A: Once your order is shipped, you will receive an email with a tracking number. You can use this tracking number on the USPS, FedEx, or UPS website to monitor the status and expected delivery date of your package.
 
USPS: https://tools.usps.com/go/TrackConfirmAction_input
FedEx: https://www.fedex.com/en-us/tracking.htm
UPS: https://www.ups.com/track
 
Are there any shipping fees for standard delivery?
A: Standard shipping fees are included with your order.
 
What happens if there is a delay in delivery?
A: While USPS Priority Mail, FedEx, and UPS generally ensures prompt delivery, we want to highlight that unforeseen circumstances, such as extreme weather conditions (an act of God), may cause delays. In such cases, we are not liable for any delays in the delivery of your order.
 
Can I expedite the shipping process for my order?
A: If you would like first class, expedited, or overnight shipping additional cost will be applied. These shipping costs may vary based on your location. Please contact our customer service team, and we will explore possible solutions.
 
Do you ship internationally?
A: Currently, we only offer shipping within the United States. International shipping options are not available at this time.
 
What should I do if my package is lost or damaged during shipping?
A: In the rare event of a lost or damaged package, please contact our customer service team immediately. We will work with you to address the issue and find a suitable resolution. You can also refer to our return and exchange policy.
Can I change the shipping address after placing an order?
A: Please note that once an item has been shipped, any changes to the shipping address may not guarantee successful delivery, as the package is already in transit. We will do our best to assist you, but we recommend monitoring the tracking information closely. If you have further concerns, feel free to reach out, and we’ll gladly assist you with this process.